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Our Work
One connected flow from incident to inspection-ready report
Live governance dashboards
No manual compilation
Incident → investigation → action → outcome
Continuous audit trail
See how it works
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01Incident
Logged on the floor
Staff scan a QR code and submit a form on their phone. The incident is recorded the moment it happens — no email, no spreadsheet.
SYSTEM
Microsoft Forms
Auto
02Investigation
Triaged on a board
A ticket is created automatically and lands on a Kanban board. The investigator is notified, deadlines are tracked, reminders fire if anything goes overdue.
SYSTEM
Power Automate
Microsoft Lists
Auto
03Action
Tracked separately
Each investigation generates actions in a separate register. An incident can close while its actions stay open — reminders keep firing until every action is signed off.
SYSTEM
Microsoft Lists · Action register
Auto
04Outcome
Visible in dashboards
Everything rolls up into a dashboard. PDF reports generate on a schedule. Trends show, and quality-improvement plans link straight back to the originating incident.
SYSTEM
Power BI
Every incident, every action — captured automatically, inspection-ready.
