Heath Lodge Clinic · prepared for Claire Clarke, Head of Clinical Services · 18 Aug 2026
Heath Lodge Clinic · Knowle, Solihull
Rated once in fifteen years — and the rulebook has moved on
On the public register today Heath Lodge reads Good — its first and only rating, published 10 July 2023 from an unannounced visit on 10 May 2023, twelve years after the clinic registered. Effective was inspected but not rated: CQC does not rate effective in diagnostic imaging services. Today 7,471 services carry a rating under CQC's current framework — Heath Lodge is not among them — and that framework is itself being replaced by the end of 2026. This read sets out what the register actually shows, what changes for a diagnostics provider, and the part no outside document can answer.
The 30-second read
Position
Good — the clinic's first and only rating (published 10 Jul 2023). Safe, caring, responsive and well-led all read Good; effective is inspected but not rated in diagnostic imaging services. No inspection has been published since.
What's changing
CQC's cross-sector framework is being replaced by four sector-specific frameworks — piloting June–October 2026, in force by the end of 2026 — judged against written descriptors, on evidence read continuously from your systems rather than a visit every few years.
The pattern
The 2023 report's only reservations were records: governance meeting records "not always recorded, comprehensive and/or standardised", ultrasound-probe cleaning records not always fully completed, local rules signed once and not re-signed after changes. Exactly the evidence discipline a continuously-read framework examines.
The 30 minutes
We map what your systems could show an inspector on an ordinary scanning day against the framework now being written — and you leave with the three gaps worth closing first.
30 minutes with Alexey Litvin, GreenM's CEO. Nothing to prepare — we bring the analysis.
Overall rating
Good
First and only rating; report published 10 July 2023.
Key questions rated
4all Good
Safe, caring, responsive, well-led. Effective is inspected but not rated in diagnostic imaging.
Rating age
3.1yrs
Published 10 July 2023, from fieldwork on 10 May 2023. No later inspection on the register.
Registered with CQC
201115 yrs
Registered 6 April 2011; first rated twelve years in.
12 yrs
From registration (April 2011) to the first rating (May 2023). The visit arrived unannounced, and the report is explicit: "This is the first time we rated this service."
3 of 313
Of the 313 register services whose names identify them as independent imaging or diagnostics providers, only three carry a rating under the current framework. The sector's benchmark barely exists yet. Re-derived from the register, 18 Aug 2026.
98%
Of services rated below Good under the current framework, the share whose well-led key question is also below Good (safe: 95%). Ratings rarely fall on the care itself — they fall on governance and evidence. Re-derived 18 Aug 2026.
Your published position
LIVE CQC REGISTER · VERIFIED 18 AUG 2026
A rating is only as current as the evidence behind it — and Heath Lodge's entire rated record is one report. Every rating CQC publishes about the clinic today was gathered on a single day in May 2023, under the inspection methodology in use at the time.
6 APR 2011
Registered with CQC under CMC Imaging Services Limited, for diagnostic and screening procedures and treatment of disease, disorder or injury. No published rating for the next twelve years.
11 FEB 2013
Routine inspection; report published 12 March 2013, with no rating attached — CQC did not rate this service until 2023.
10 MAY 2023
Unannounced comprehensive inspection — the first time CQC rated the service. Good: safe, caring, responsive and well-led; the diagnostic-imaging service rating also reads Good. Report published 10 July 2023.
TODAY
The July 2023 report remains the clinic's only rated inspection, and nothing has been published since. 7,471 services carry a rating under CQC's current framework; Heath Lodge is not among them, and the register holds no statement-level scores for the clinic.
JUN–OCT 2026
CQC pilots its four sector-specific frameworks with providers — targeting 9,000+ reports by September, in force by the end of 2026. On the frameworks as published, the descriptors a future assessment would use did not exist when Heath Lodge was last inspected.
Safe
GOOD10 Jul 20233.1 yrs
Effective
NOT RATED10 Jul 2023—
Caring
GOOD10 Jul 20233.1 yrs
Responsive
GOOD10 Jul 20233.1 yrs
Well-led
GOOD10 Jul 20233.1 yrs
Diagnostic imaging (service rating)
GOOD10 Jul 20233.1 yrs
Ratings and dates as displayed on the live CQC register for location 1-183950581, verified 18 August 2026. On effective, the published summary states: "We inspect but do not rate effective in diagnostic imaging services." Ages computed against 18 August 2026. No breaches and no enforcement action are recorded against the clinic on the public register.
The six shifts from the guide you downloaded are the rules this read is scored against. Heath Lodge sits at a boundary the new structure makes interesting: its registration is in CQC's Doctors/GPs category, while the register presents its inspection history as an independent hospital with a diagnostic-imaging service rating. Whichever sector framework CQC assesses it under, the direction is the same: descriptor-led judgements on evidence read continuously from your systems — statutory notifications, complaints, workforce returns and, for independent providers, PHIN data — with silence between inspections no longer reading as a clean record.
Outcomes over processContinuous, intelligence-led monitoringInequalities & resource efficiency in scopeWorkforce elevated within well-ledDescriptor-led, not score-ledOne framework becomes four
Where the record actually stands
3 STRENGTHS · 3 WATCH ITEMS · FROM THE 2023 REPORT
There is no peer score table on this page — deliberately. Heath Lodge's Good was earned under CQC's earlier comprehensive-inspection methodology, which produced no statement-level scores — and of the 313 register services identifiable by name as independent imaging or diagnostics providers, only three carry a comparable current-framework rating (re-derived 18 August 2026). A three-service league table would not be honest. So this read is built entirely from the clinic's own published record — one rated report — and under the draft frameworks the exposure to name is not a score: it is the age and depth of the evidence behind a single-visit rating.
STRENGTH · 2023 INSPECTION
Safety incidents managed and learned from
The published summary records that the service "managed safety incidents well and learned lessons from them", and that staff "collected safety information and used it to improve the service".
WATCH · 2023 INSPECTION
Governance meeting records
Inspectors recorded that "the service did not have formalised records for all their governance meetings. Some were not always recorded, comprehensive and/or standardised."
STRENGTH · 2023 INSPECTION
Leadership ran on reliable information
The report notes that "leaders ran services well using reliable information and supported staff to develop their skills", and that staff "felt respected, supported and valued".
WATCH · 2023 INSPECTION
Ultrasound-probe cleaning records
Inspectors recorded that "records of cleaning for ultrasound probes were not always fully completed" — an infection-control evidence item that lives or dies on the log.
STRENGTH · 2023 INSPECTION
Access and responsiveness
The summary records that "people accessed the service when they needed it" and that the service "planned care to meet the needs of the communities it served", with feedback made easy to give.
WATCH · 2023 INSPECTION
Local rules signed once, not on change
Inspectors recorded that "local rules were signed by staff however, this was only done once and not when new local rules were produced or after every change".
All six observations are quoted verbatim from CQC's published summary of the report dated 10 July 2023 — they are what the inspectors recorded, not our verdicts. Every one of the three watch items is a records item, not a care finding; and no published inspection has returned to any of them since.
The honest blind-spot
Everything above is visible from outside: one rated report, four Good key questions, three record-keeping observations. What no outside document can see is whether those three observations read as closed in today's records — and what three further years of MRI, ultrasound, X-ray and DEXA activity look like as a body of evidence against descriptors that are still in draft. Those answers live in your governance minutes, cleaning logs, local-rules files and imaging systems, and they are precisely what the new framework reads continuously. That gap — between what is published and what your systems would show on an ordinary day — is what the 30 minutes is for.
What we'd work through together
SIX ITEMS · COVERED LIVE ON THE CALL
The three 2023 record-keeping observations todayNOW
Well-led against descriptors written after the inspectionNOW
Which sector framework reads a diagnostics clinicNOW
The evidence trail an unannounced visit findsONGOING
The signals CQC already reads between visitsONGOING
A first-rating file becoming continuous evidenceONGOING
Show what each item turns on
01
The three 2023 record-keeping observations today. Turns on the governance minutes, probe-cleaning logs and local-rules signature trail since the report — whether the loop from observation to owner to closure is visible in the records, which only your side can see.
02
Well-led against descriptors written after the inspection. Turns on how governance evidence connects across your systems on the day it is asked for — the dry-run the guide's first moves point at, made specific to Heath Lodge.
03
Which sector framework reads a diagnostics clinic. Turns on the registration's Doctors/GPs category against the independent-hospital service CQC actually inspected — and what each draft asks of the evidence either way.
04
The evidence trail an unannounced visit finds. The 2023 visit arrived unannounced. Turns on what is retrievable without preparation on an ordinary scanning day — because continuous assessment reads the ordinary day, not the prepared one.
05
The signals CQC already reads between visits. Turns on what your statutory notifications, complaints and workforce returns currently look like as a body of evidence — silence between inspections reads as a signal too.
06
A first-rating file becoming continuous evidence. Turns on which systems hold CQC-relevant data — imaging, QA, incidents, training — and who owns each: from a one-visit Good to a record that reads well any day.
Inspection-ready before the inspector
GreenM are data and AI specialists: we connect the evidence a clinic already generates — imaging systems, QA and audit logs, incident records, governance minutes — so it reads cleanly against the framework it will next be judged by, rather than being assembled the week before a visit. The pilots are running now and the new frameworks are in force by the end of 2026; Heath Lodge's only rated inspection arrived unannounced, and its report is now 3.1 years old. In 30 minutes we take the six items above and narrow them to the three that matter first for Heath Lodge.
30 minutes with Alexey Litvin, GreenM's CEO. Nothing to prepare — we bring the analysis.
Prepared for Claire Clarke, Head of Clinical Services, Heath Lodge Clinic — following the CQC framework guide downloaded on 18 August 2026. Questions before booking? Just reply to the email this page arrived with.
Source: live CQC register for Heath Lodge (location 1-183950581), verified 18 August 2026 — overall and key-question ratings, the diagnostic-imaging service rating, registration details, and the inspection summary quoted verbatim. Registration date from GreenM's copy of the CQC register dataset, same day. National figures re-derived 18 August 2026: 7,471 locations carry a published rating under the current framework, 1,741 (23.3%) below Good; among those, well-led is below Good in 98% and safe in 95%. Imaging-sector count: of 313 register locations in CQC's independent-acute and primary-care categories whose names identify them as imaging or diagnostics providers, 3 carry a current-framework rating — below the n ≥ 6 floor GreenM requires for a peer table, so no peer cohort is asserted for this clinic. Framework status per CQC's published Better Regulation, Better Care programme: draft sector frameworks, consultation closed 12 June 2026, pilots June–October 2026, in force end of 2026. This page describes the draft frameworks as published; it does not predict CQC's decisions about any provider.
